We love to hear back from our clients, here's a small selection of feedback from our customer base.
"MET played a very supportive role in helping us in the qualification and validation of devices. MET experience and expertise in maintaining quality standards as per ISO guidelines is commendable"
Clinical Research Leader, Top 5 Pharmaceutical Company, India
“We would like to extend our thanks and appreciation to all at MET who took part in this unique assessment and for their co-operation and helpfulness in ensuring all required documentation was speedily retrieved and disseminated upon request both before and during the assessment.” "It was clear from the assessment that the quality personnel are keen to identify needed improvements and it is also clear that the technical personnel have the requisite levels of capability and competence for the testing they are authorised to undertake. Together they form an effective team and are the positive strengths and assets to MET.”
External Auditor Regulatory Body
"The testing for IV Bag for pressure decay last time was smooth and successful, we are satisfied by the prompt and detailed report"
Hong Kong Pharmaceutical Company, QA Lab
"The service that MET provides at the moment is excellent and I just would like to thank Angela Bell and the rest of the staff"
Medical Device R&D Manager, Turkey
"The service received was fantastic. Having worked with many other labs over the years, a standout aspect of your services is the quality of communications, acknowledging receipt and status of samples, and in approval of data on completion. There was never a time I was left uninformed. In this particular instance the speed of assistance was excellent as I asked over and above what would normally be needed for lead time arrangements, and MET adjusted their scheduling to support my needs and deliver in advance of my deadline.”
Medical Device Regulatory Affairs Consultant, UK
"MET are a Fantastic company and a great supplier, We have a fantastic relationship with them and long may it continue"
Microbiology Manager, Sterilisation Company
"Excellent Service - Many Thanks"
Packaging Engineering Manager, International Orthopaedics
"We had a need for an urgent turnaround of test results, MET met and delivered our results earlier then expected. This has helped us close an issue we had earlier than expected"
QA Department, Global Orthopaedics Company
"Met were professional and helpful in all aspects"
QA Manager, International Component Manufacture
"Excellent service provided. It was useful to meet with Kevin and go through what we are looking for from the test. Kevin understood the requirements and came up with some novel solutions on how we could get an accurate MVTR test result when comparing the products"
R&D Manager, Global Woundcare Company
"Overall we were very pleased with the service that MET offered and would be happy to use their services again should the need arise."
Regulatory Affairs, ENT Manufacturer
"I feel totally happy with the relationship between our company and MET, I would highly recommend their service. The staff are always happy to accommodate, friendly and do the utmost to assist us in whatever task we throw their way"
Regulatory Affairs Manager, Rapidly Grow Medical Device Manufacturer
"We have been using MET’s pilot production facility for 6 months. All the staff at MET have been exceptionally flexible and helpful. We went from initial enquiry to full production in two weeks, then ramped processing up and down at short notice with full co-operation. MET also helped improve processes and quality, and even suggested cost savings. It would be difficult to improve on this service, but MET managed it by providing, an equally responsive and complete analytical chemistry facility in the same building. This enabled us to verify what we were making, develop process improvements, check for contaminants and residuals, and carry out stability studies with ease and grace. Exemplary service, thank you MET, you met all our deadlines and demands!"
SISAF, Operations Director